Corporate Social Responsibility Policy

Download policy

Purpose

We recognize that the delivery of our service has a direct impact on the environment and local community and that we have a responsibility to be a good neighbor, a good employer and a responsible consumer of resources.

We undertake the following in order to contribute to our community and mitigate our impact on the environment:

Scope

Our Responsibility to Our Employees

  • To support and encourage employees to be involved in charitable activities within the local community.
  • To ensure that employees have the opportunity to realize their full potential and have the tools necessary to develop and grow through training, both compulsory and optional.
  • To operate an open door policy allowing employees to raise any concerns with line managers and HR and to ensure that employees are not victimized for doing so.
  • To ensure that each employee's traditions and beliefs are respected, and encourage and promote diversity throughout the organization.
  • To maintain communication with employees so as to ensure this and all other policies are actively exercised.
  • To encourage employees to 'think outside of the box' and offer suggestions as to how any policy or process can be improved.
  • To reward employees for hard work and innovative thinking should the idea help in the running of the business.
  • To protect each employee or supplier from third parties who may become abusive; this includes clients, suppliers and the general public.
  • To ensure that employees protect and do not misuse company assets only use them in an appropriate manner as set out in the employee contract.
  • To make certain that all employees are aware of the impact that we as a business and they as individuals have on the external environment.
  • To support and understand employee well-being, ensuring staff are encouraged to maintain an appropriate work-life balance.

Our Business Responsibilities

  • To adhere to all relevant legislation surrounding our industry and, where necessary, will seek legal advice in order to ensure honest trade.
  • To support charitable initiatives that align with company values to be reviewed annually through the CSR strategy.
  • To compete fairly within our industry.

Confidentiality

  • To ensure all employees adhere to the legislation included in and surrounding the Data Protection Act 1998. Please see the company's Data Protection Policy.
  • To maintain a safe working environment for all employees and also a safe consulting environment for clients. Please see the company's Health and Safety policy for further guidance.

Environmental

  • To have a separate Environmental Policy which addresses all issues surrounding this area. We are committed to delivering on all of our individual targets.
  • To utilize technology throughout our processes to reduce our paper usage and reliance on natural materials and resources.
  • To suppress our requirement for energy by reducing case duration and operational processes.

Clients

  • To constantly strive to provide efficient, value for money, high quality and dependable services to all clients.
  • To ensure all employees are to act in an honest and professional manner when dealing with all clients.
  • To make sure all employees remain aware that they are being trusted with highly sensitive information and must not break the trust that our clients, suppliers and company as a whole have in them.

Security

  • To ensure that the building is safe at all times to ensure the security of data and staff.
  • To ensure that our IT systems are well guarded and secure for the security of data.
  • To provide a safe working environment for all employees and a safe examining environment for all clients visiting us.

‍